FAQs

Service

Does the service operate on weekends?

The Clean Air Express operates on weekdays only, Monday – Friday (except holidays).

Where does the bus pick up in Lompoc and Santa Maria?

See “Schedules & Stops”

Where does the bus stop?

See “Schedules & Stops”

Will the bus make a special stop for me?

No. The Clean Air Express is a general transit service and follows scheduled routes and stops. There are no deviations from the schedule.

What if I take the bus in the morning I have to go home during the day?

All Clean Air Express passengers are eligible for the Traffic Solutions Emergency Ride Home program, which will reimburse you for the cost of a Lyft, Uber or rental car in the case you need to return home during the day. Emergencies include a sick child or other health issue or emergency situation, but do not include working late.

Passes

How much does it cost?

See “Fares & Passes”

Can I pay cash on the bus?

Yes. Change for cash fares is not provided.

Where can I buy a pass?

See “Fares & Passes”

What forms of payment are accepted?

See “Fares & Passes”

If I can no longer use my pass, is it refundable?

In some circumstances, such as the loss of a job or a severe health condition, monthly passes are refundable. Contact customer service for more information. 10-Ride passes are not refundable.

Are there any discounts from the pass price?

No.

Amenities

Do the buses have bike racks?

Bikes can be stored on bike racks on the front of the bus or below the bus or on the front bike rack.

The buses have Wi-Fi? How do I use it?

All Clean Air Express buses have free, secure Wi-Fi. To connect, simply join the “Clean Air Express” network and input the password posted onboard behind the driver.

Can I bring food or drinks on the bus?

Yes. Common courtesy rules apply–please leave your seat in the condition you found it to avoid any inconvenience for the next passenger.

Are there bathrooms onboard?

No.

Is my seat guaranteed?

No. The Clean Air Express is general transit service and seats are available on a first come, first served basis.

Other

What if I accidently leave something on the bus?

If you leave something on the bus either in the morning or the afternoon, simply call customer service at 805 692-1902 and let them know. Normally an item left on a bus will be kept on the bus so you’ll be able to pick it up the next day.

Operated by

Funded by
Measure A

The Clean Air Express is funded and managed by the Santa Barbara County Association of Governments

Clean Air Express
Phone: (805) 692-1902
Email: service@cleanairexpress.com